Terms & condictions
TERMS & CONDITIONS
PURPOSE AND RANGE OF THE PLATFORM
These General Conditions of Contract and Use, apply to www.ishopvilaverde.com visitors as well as any commercial transactions through the virtual marketplace “I Shop Vila Verde".
The website navigation, as well as the purchase of any product in "I Shop Vila Verde”, implies acceptance of these General Conditions of Contract and Use by the user or customer.
The ACB – Associação Comercial de Braga, reserves the right to change these General Terms of Conditions and Use without notice. Any changes will be posted on www.ishopvilaverde.com website.
The access to this site is permitted on a temporary basis, reserved to ACB – Associação Comercial de Braga, the right to cancel or modify services without notice. The ACB – Associação Comercial de Braga, is not responsible if, for any reason, this site is temporarily unavailable and may eventually restrict the access to some areas of it.
To make an order, the customer, with a minimum of 18 years old, commits to provide all information allowing the success of processing order.
The ACB – Associação Comercial de Braga, is not responsible for damages or losses arising from any use of any information contained in this website.
Some links of this website redirect the client to external websites. The ACB – Associação Comercial de Braga, has no control over these links and is not responsible for their content.
The reproduction, transfer, distribution or storage of www.ishopvilaverde.com content without prior written authorization given by the "I Shop Vila Verde" is prohibited for purposes other than strictly personal use.
The ACB - Associação Comercial de Braga reserves the right to modify at any time the information and commercial offers presented on: products, prices, promotions, terms of trade and services.
It is strictly forbidden the use of this website links, regardless of the intended purpose without permission from the ACB - Associação Comercial de Braga. The use of ishopvilaverde.com domain with abusive purposes, and without prior authorization, is subject to appeal to the appropriate legal means by the ACB - Associação Comercial de Braga
The ACB - Associação Comercial de Braga is not responsible, directly or indirectly, for any information, content, statements or expressions that appear in the text of articles sold at www.ishopvilaverde.com. The authorship of the contents of the descriptive of the goods is the responsibility of traders, manufacturers and distributors.
If the information provided does not match the actual product features, assists the customer the right to rescind the purchase and sale agreement as required by law.
Despite of efforts, some products may present an incorrect price, which is why The ACB - Associação Comercial de Braga checks the prices when the orders are processed. If the product’s price is less than the advertised price, "I Shop Vila Verde" will return the difference. If higher, the "I Shop Vila Verde" informs the client of this situation by email and waits for a decision to accept it or cancel the order within 15 days from the date it was informed.
All contractual information is written, as well as information of articles, email communications and sale information.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All texts, commentaries, works, illustrations, and images reproduced or represented in www.ishopvilaverde.com website, are property of ACB - Associação Comercial de Braga or from its suppliers and are duly protected by the international law of copyright. Thus, and in accordance with the Copyright and Related Rights Code, it will only be authorized to be used for private purposes, without prejudice to more restrictive provisions of the said code. Any reproduction or partial or total representation of www.ishopvilaverde.com elements included in it is strictly prohibited, under penalty of recourse to competent legal means against those who act that way.
The company names, brands and any other distinctive signs showed on www.ishopvilaverde.com website are protected in accordance with the legal provisions applicable to industrial property. Any reproduction or representation of all or part of these features is strictly prohibited and should be subject to a prior written permission of the respective holders.
All products marketed in www.ishopvilaverde.com website are in accordance with Portuguese Law.
The ACB – Associação Comercial de Braga, disclaims any liability for violation of the country laws where the order is delivered. The Customer has the responsibility to check with local authorities the import conditions or use of the products that want to order.
The ACB – Associação Comercial de Braga, is not liable for damage arising from interference, interruptions, computer viruses, faults or disconnections of the operating system that might prevent temporarily the access, navigation or to provide services to users.
The ACB – Associação Comercial de Braga, declines all responsibility for any delay or order processing impossibility, particularly in the delivery act, due to error or lack of information communicated by the customer.
In case of default, the ACB – Associação Comercial de Braga reserves the right to delete the user account.
OBLIGATION OF CUSTOMERS / USERS
The Customer and/or User undertakes to comply and respect these General Terms and Conditions of Use, including:
1. Refrain from entering, store or distribute, via website, defamatory, obscene, libelous, xenophobic and / or any other measures contents that violate the general principles of law and public order;
2. Save, and not disclose the password entry on the website, in order to prevent others from accessing your account in ishopvilaverde.com;
3. Do not use false identities;
4. Provide correctly personal information and addresses so that the ACB – Associação Comercial de Braga can process duly the orders.
ONLINE DISPUTE RESOLUTION
Consumers in the European Union countries have at their disposal the ODR - Online Dispute Resolution, an online platform for the resolution of disputes with shopkeepers or other e-commerce service providers.
This mechanism was established by the European Commission in order to strengthen confidence in online shopping, transfrontier, and contribute to the strategy of the Digital Single Market of the European Union.
"The platform provides all the steps for settlement of disputes, since the introduction of the consumer , through the interconnection with the ADR- Alternative Resolution of Consumer Disputes entities, and ending on the information to the concerned parties," explains Paulo Vila Luz, who integrates the direction of ACEPI - Associação do Comércio Electrónico e da Publicidade Interativa.
For more information: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN